Polycast spent a considerable amount of time and effort looking for a system before approaching E-Max Systems. We took the time to understand what Polycast wanted to achieve and worked out how our software could be adapted to their working environment. Because of the flexibility of E-Max, we were able to modify the software to meet Polycast’s requirements.
Although Polycast were initially concerned about the potential disruption implementation of a new company wide system could cause, Polycast’s Managing Director, Andy Martin, was keen to highlight that wasn’t the case. “Any issues we experienced, we always had the support from the team at E-Max to overcome them. Implementation was very easy and painless.”
Andy goes on to say “E-Max has, quite simply, transformed our company. We are far more customer focused because the system allows us to see live data which we use to keep our customers updated on live POs.”
By implementing a company-wide ERP system, all relevant Polycast employees now share the same information. This new visibility within manufacturing and purchasing has enabled the company’s decision makers, from Directors to purchasing staff, to make on the spot decisions without the need to go through other departments. The increased speed of decision making has in turn had a positive impact on the supply chain, meaning orders are fulfilled faster and to greater customer satisfaction.
In particular, the Shop Floor Data Collection (SFDC), has provided significant benefits. It has enabled Polycast to track progress through the factory, making it a simple matter to identify the actual status of every job in production and highlights any potential issues with the job in real time. Polycast have also found this to be a great asset when being audited as all aspects of every job are recorded.