You know that good customer relationship management is vital to grow and develop your business. E-Max’s CRM module gives you the tools to take your customer relationships to a different level.
Know your customers
The more you know and understand your customers, the better you can service their needs. E-Max ERP’s Customer Relationship Management (CRM) system enables you to store all the information you need on every actual and potential customer. What’s more, our reports can then analyse that information to help you identify trends and understand your results.
No more forgotten clients or lost contact details. You’ll know when to follow up your clients and if an employee leaves, you’ll still have a full history of what’s happened with each customer. You can see what and when they ordered. All your information will be in one place, making life just that little bit easier!
Get a competitive advantage
Providing fast and precise quotes for customers is a key everyday task. It’s vital to understand your exact costs when quoting for a job to allow you to be as competitive as possible yet still remain profitable. E-Max ERP gives you access to up to date material pricing and, combined with current resource data and calculated set up and run times, ensures you have the most accurate quote possible.