Having recognised the constraints of their existing software, the management team decided to investigate alternative software options that better suited their growth and development ambitions.
This new ERP software needed to include some key functionality that they had identified as being essential for increasing their efficiency and thus competitiveness. It was important that the new system offered options to:
Process multi-level BOMs (Bill of Materials)
Log and manage non-conformances
Improve and streamline document control
Rather than go through the expense and time required to develop a bespoke ERP solution from scratch, the team looked for an off the shelf package that would provide a good return on investment.
After initial discussions with several ERP providers, the team at Impress decided that E-Max offered the most flexible, functionality rich and cost-effective way forward. Because of the flexibility of E-Max’s software, the E-Max development team were able to tailor the software around Impress’s processes and capture the data required for accurate decision making. Business wide reports were customised to provide a 360° view of the business.
Stephen Patrick, Engineering Director at the Impress Group, noted that “The installation went well and was very straightforward. Our users found it strange using a new system at first but they all got to grips with it quickly. The system is easier to use than the other systems I have seen. Its features are extremely user friendly and the system offers flexibility throughout.”
Immediately on implementation, the Impress Group achieved significant reductions in the amount of processing time required for jobs and BOMs. BOMs became much easier to create and can be linked to routes and operations, which was not an option previously.
Documents are now stored electronically and linked to almost every entity in the system, all of which can be added, changed and deleted accordingly. For a company that was previously very document heavy, this has been a very welcome progression.
The system also provided Impress with a business wide planning and costing tool, providing greater clarity on job costing at estimate, planned and actual cost stages. This helped Impress to identify and resolve any areas within the company that were underperforming.
E-Max’s software enabled Impress to take on jobs from new customers who required full traceability from their suppliers. Audits are now straightforward with E-Max integrated into Impress’s quality procedures.
Every Impress E-Max user was able to tailor their own dashboard views to give them a real-time snapshot of the business KPIs and metrics that were relevant to them. Being able to see this information on a single screen has enabled greater focus on performance across the entire company, leading to improvements in Impress’s operating efficiency.
Stephen also noted that “E-Max has made the process of job cards more streamlined along with purchase orders. We can now easily see what materials have been ordered for each job, when to expect them and store all relevant information on routes, notes, operations and, if necessary, non-conformances for every job in an easily accessible format. Pre-E-Max, we really struggled to collate all of this information.”